Terms of Service

Welcome to Vector Installation Services ("VIS," "we," "us," or "our"). By accessing or using our website vectorinstallations.com and our commercial moving services, you agree to be bound by these Terms of Service.

Services

Vector Installation Services provides commercial moving services exclusively for businesses in Southern California. All moves are subject to a signed contract and written estimate provided after an on-site walkthrough or a review of photos and drawings. The written estimate is a do-not-exceed price for the agreed scope of work. Anything outside the written scope is quoted as a change order you approve before we do it.

Quotes and Estimates

All quotes provided by VIS are based on the information gathered during the free on-site walkthrough. Quotes are valid for 30 days from the date of issue. Changes to the scope of work after the estimate may result in adjusted pricing.

Insurance and Liability

Request current insurance documentation before work begins; coverage is subject to the applicable policy terms. We offer two levels of valuation protection: Released Value Protection (included at no charge) and Full Value Protection (available for an additional fee). Complete details of coverage options and limitations are provided with every written estimate.

Cancellation Policy

Cancellations must be made in writing at least 72 hours before the scheduled move date. Late cancellations or same-day cancellations may be subject to fees. Contact us for details.

Text Messaging

Vector Installation Services offers optional SMS and MMS messages about customer inquiries, estimates, walkthroughs, and project updates from (949) 444-0041. Choose the optional, unchecked text-message consent box on our estimate form to opt in. Consent is not a condition of purchase, requesting an estimate, or booking a walkthrough.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. For assistance, call (949) 444-0041 or email alex@vectorinstallations.com. Carriers are not liable for delayed or undelivered messages.

Read our Privacy Policy for how we handle mobile information and consent.

Website Use

The content on this website is for informational purposes only and does not constitute a binding offer or contract. You agree not to misuse the website or its features, including the AI chat assistant.

Limitation of Liability

To the fullest extent permitted by law, VIS shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

Contact Us

If you have questions about these Terms, please contact us at alex@vectorinstallations.com or call (949) 444-0041.